Safeguarding Learners

Telford College’s main aim is to provide an environment in which you can socialise, learn and achieve. Telford College of Arts & Technology is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Safeguarding encompasses a variety of aspects including: health and safety, welfare and well-being this:

  • Ensures your safety and care
  • Protection from abuse and neglect
  • Prevention of bullying and harassment
  • Opportunities for best life chances
  • Active emotional health and wellbeing promotions

To ensure the College is a safe place to be, we have rigorous procedures in place to show our commitment to safeguarding, these include:

  • Dedicated safeguarding team
  • Identification badges for visitors
  • Campus passes for students and staff
  • Personal Support – (CASA (Counselling And Support Area)
  • Health and safety
  • Anti–bullying policy
  • Equality and Diversity
  • Citizenship code
  • Security
  • E–safety


Telford College promotes fundamental British values of democracy, the rules of law, individual liberty and mutual respect for those with different faiths and beliefs this is reflected in policies. Learners are entitled to a package of  enrichment  activities that support learners and explore these values. However, expressions of extremist views by anyone in College will not be tolerated and Telford College of Arts & Technology will take swift action where issues of this nature are brought to our attention.

If you are worried about something that is happening to you or someone you know either in or out of college then you should SPEAK UP and get confidential help and advice from


Other places to get help include

CASA  (Counselling And Support Area)

Opening times are Monday to Friday 8.30 to 4pm in Learner Services

Security Team

Our security team are here to support you and ensure we have a safe enjoyable learning environment.

The College Nurse

The College offers a confidential and free service for students under 25. The College nurse is available every Wednesday from 10.30am to 1.30pm in B block Please see attached leaflet.

Support for Children in Care or Care leavers

College can be a bit daunting for any new learner, getting used to a new environment, new routine and meeting new people all at once. If you are a Child in Care or Care Leaver there may be additional challenges too.

At Telford College of Arts & Technology all our staff are trained to help meet your needs in a sensitive and confidential manner. We want you to succeed on your chosen course and help you with the next step, whether it’s work, an apprenticeship or higher education.

Dial 999 Emergency Services

Dial 101 Police non-Emergency number

Dial 01952 385385 for Family Connect services

Homelessness – 01952 381925

Karma Nirvana Supporting victims of honour crimes and forced marriages since 1993

Domestic Violence – Women’s Refuge 01952 381921

Samaritans – 24 hour helpline 256161